Business Etiquette and Professional Conduct
18th and 19th of March 2018
From 10 AM : 2 PM
The Business Etiquette & Professional Conduct Training Course teaches you the practical techniques and generally-accepted professional and ethical conduct or behavior that will help create a favorable impression while conducting business or dealing with co-workers, clients, customers and other people in the business community.
After completing this comprehensive training course, you and your staff will have learned the professional and ethical: steps in making introductions, preferred handshake methods, acceptable office conduct, creation and management of emails, ways to make phone calls and conduct during meetings.
• Understand what etiquette is & why it's important
• Learn strong, professional social skills including:
o effective introductions
o creating a good first impression with the "3 C's"
o minimize nervousness in social situations
o master the art of memorizing names
o learn the 3 steps to effective handshakes
• Master professional office conduct including:
o etiquette in relation to open plan & cubicle environments
o working out of the office
o do's and don'ts in meetings
• Master the fundamentals of email etiquette
• Acquire telephone etiquette fundamentals
• Learn how to dress for success
Egyptian Council, Dokki
500 LE instead of 1000
• Attending the workshop.
• Coffee break
• Attendance certificate.
• Printed Material & Notes
37 Mosadak St, Floor# 6
Dokki - Giza, Egypt.
Tel/Fax: +2 (02) 3748 7742
Mob:+2 (010) 2048 3878